Eligible households in the Lancaster district will begin to receive their £150 energy cost council tax rebate from tomorrow (Friday 13th May).
More than 33,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who have already paid a council tax direct debit payment.
But, Lancaster City Council are warning that some payments may take longer, and those who don’t pay by direct debit will have to wait even longer, as they will have to apply.
Due to the checks required by the Government to prevent fraud, it’s only possible to make payments where the name on the bank account details that the council holds matches the name of the person on the council tax bill.
Additional checks are required where the names do not match, for example where someone has changed their surname but not updated either their bank account or council tax details.
Customers are advised that if they don’t receive their rebate in the first batch of payments, to be patient and the council will endeavour to make the payment as soon as possible.
Anyone who does not pay by direct debit will need to apply individually for the rebate.
The council say they’re currently finalising the application process.
BIG FIGHT COUNTDOWN: Tyson Fury's father John headbutts Usyk supporter ahead of undisputed heavyweight title fight
Decision to refuse Galgate housing scheme planning permission upheld following public inquiry
INTERVIEWS and PHOTOS: The story of Highest Point festival 2024
INTERVIEW: Lancaster prison officer backed by Tyson Fury wins sport contest ahead of Miss England bid
VIDEO and INTERVIEW: Lancaster schoolboy, 10, makes drum 'n' bass DJ debut at Lancaster festival
Highest Point 'Lancaster Rocks' night cancelled due to thunderstorms warning
Quad bike rider dies after road crash in Morecambe
Morecambe guesthouse couple to star on reality TV show 'Four in a Bed'
PHOTOS: Northern Lights dazzle on Highest Point festival day one
Mother and son unveiled as new Lancaster mayoral team
New police and crime commissioner for Lancashire begins role
Morecambe homeless man jailed after admitting criminal damage
Firefighters tackle fire at flat in Morecambe
Lancaster youth charity awarded £221,400 towards vision for 'creative youth space' in city
Tennis club near Lancaster unveils new courts after £50,000 fundraising campaign
INTERVIEW: Highest Point chief 'proud' of lineup for 2024 festival
Highest Point festival stage times: all you need to know
Highest Point team 'excited' for sunny weekend as prep continues ahead of Lancaster festival
New Friends group officially formed to support popular Morecambe music venue
"Overwhelming support" as award-winning Lancaster bakery announces shock closure
